New Scam Targeting Soldiers With USAA Hits Instagram





We received several emails about people on Instagram posing as Soldiers and telling others that they can make them a lot of money if they used USAA Banking. So we went to Instagram and reached out to one of these scammers just to see what they would say.

The person goes by the screen name ladyusaa, and claims her real name is Ciara Taylor and she is currently serving in the Army Reserves. So we looked up the name, and no one by that name is currently serving in the reserves. The account has several photos of a female, one in uniform, more than likely the photos are stolen.

We initiated contact by requesting to follow her on Instagram as her account is private, it took no time for her to approve and we noticed she had more than 3k followers. We took some snapshots of the account which you can see below.






We also found the photo of the female in uniform, which looks to be a legit Soldier, just doesn’t belong to the person running this account. I am sure someone will recognize this Soldier and let her know her photos have been stolen and used in a scam.





The account was full of screenshots of real USAA accounts with supposed deposits of different amounts. We blocked out the account numbers as we don’t know who these accounts belong to.








































This person makes it a point to reach out to Military personnel, we initiated contact by sending a few direct messages through Instagram, they responded and asked us to text them.





The number itself comes back to a Sprint/NexTel phone out of Davenport, Iowa. So we played along and began texting them to get more information.
























We stopped communicating when they asked for our Username and Password for our online USAA account. This scam is rampant on Instagram and Facebook at the moment, and yes people are falling for it. Never give your UN and PW to anyone for anything, USAA will also never ask you for that information. I am not exactly sure what these scammers are doing, whether its cleaning out the accounts, or depositing fake checks that later bounce causing the account to go negative.

If they have access to your account, they can use mobile deposit, deposit a fake check, then have you send them half of the money. Once the check bounces you are responsible for the amount plus overdraft charges.

Remember, nothing in this world is free! If it sounds to good to be true it more than likely is! Share this around so we can make sure no one else falls for this scam.



What are your thoughts?
14 comments on “New Scam Targeting Soldiers With USAA Hits Instagram
  1. Another variation of that which just hit me for the first time the other day is the phishing email. I got what looked like a very authentic email from someone who purported to be USAA but my spam filter got it. When I put my cursor over the links, the URL was Close enough to fool a lot of people unless you are really cautious and know what to look for.

    • I, quite literally, was just talking to my Mother about this five minutes ago in terms of receiving the same email. I hovered over it and saw the same exact thing. Something needs to be done about these because they are very official looking emails and I am positive it is going to nail some of the older folks who wouldn’t think to look for that and automatically think “oh it’s USAA, no problem.”

      Mine was:
      USAA Financial News & Ad. – 4 Simple Steps To Improve Your Credit Score

      What was yours? I am curious to know if we are all receiving the same one (I received it this morning at 810 AM)

      • Looking back through previous ones I trashed as spam I also have received (from same sender address):
        USAA – Health insurance open enrollment is here: get competitive coverage now

        It makes me wonder if USAA was hacked because how the hell would these scumbags have all our email addresses and low level private information.

  2. there’s no such thing as free money, and everyone should realize this. you will never just get notified by a random person that they want you to be a ‘clearing house’ for checks with no strings attached. if i ever went along with one of these scams it would be in coordination with the local police or some other law organization.

  3. These scammers tried this crap with me too. Needless to say it didn’t work. The moment she said “Fee” I shut her down. I called USAA and let them know what’s going on. All of this was about six weeks ago. I do have a USAA membership but no harm was done. Our Veterans need to be aware of this, thank you for posting this.

  4. I would look at those hashtags a little closer, they might be telling. The Soldier in the pic with no rank, could be anyone. But why #band ? Hmm..

  5. Guys many if not most of our service men and women are still kids 17-20. They dont know any better. If you know someone in the service remind them not to be young and stupid!

  6. I am constantly getting SPAM from a site stating that there has been unusual log on activity and that access to my USAA act has been limited. This supposedly comes from USAA Security section. It always shows up in my spam folder. If you examine the source of the email it is not even close to the real USAA email source. I have been with USAA for years and have had a fantastic experience banking with them an have my auto insurance thru them. Much better experience than thru Bank of America which back in the late 70’s the started kicking them off base. All banks will eventually have someone try to run a scam thru them it is just a matter of time.

  7. I want to know; If those scammers can’t be arrested ?

    (1) There are cell phone tracking device also satellites around the world.

    (2) The same way an IP add, could be traced you will find who your searching for.

    (3) The person who answers the phone from thee other end! Will be the scammer.

    (4) What are the authorities doing about those imposters ?
    Do you think its fear after working so hard both you !(my self) and those vulnerable soldiers who fought so hard to save their countries; Then to have their identities stolen by spammers?
    People who never been scammed before.. It could happened to you,or your family.
    And it gets more difficult now because those scammers are profiling there profiles under different emails especially yahoo.
    You would find most scammers using yahoo because some of those people don’t want you to identified their real identity.
    In my opinion, Those soldiers who have retired should put their profiles private..with a code where only there family and friends could get in contact with them. It goes to those same soldiers who’s in Afghanistan.
    I was a victim.of INTERNET scam October/November 2014.
    By the time I realized it! I was to late.
    The scammers has my phone number from FB.Every day he whatsapp me.. I am playing my part until I could find a way to have him aprehaned. He is a Ghanaian white male around 5″9′ weigh 160 lbs.
    Am willing to shear my story with the world to who would listens we have to fished those bastards out there nest and hand them to the authorities where they of them sevels
    should made to pay back all those people they stole from. Awaiting your reply. Thank you.

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