****UPDATE TO HOME DEPOT’S POLICY AT THE BOTTOM OF ARTICLE****
So we have been hearing that there seems to be a lot of confusion concerning Military discounts offered by Home Depot and Lowe’s. Seems you ask two people and you will get two different answers to the question. So we did a little research and found out that not only are patrons confused, but even the store personnel are sometimes confused by the policy.
From what we have been told Home Depot’s policy for Military discounts are as follows:
Home Depot Military/Veteran Discount Policy
They offer a 10 percent discount, up to a $500 maximum, to all active, reserve, retired or disabled veterans and their family members with a valid military ID, every day of the week.
All other military veterans qualify for a 10 percent discount during Memorial Day, Veterans Day and Independence Day.
Lowe’s Military/Veteran Discount Policy
They offer an all day, every day 10 percent discount to all military personnel who are active, reserve, retired or disabled veterans and their family members, with a valid, government-issued military ID card.
All other military veterans will receive the discount on the Memorial Day, Fourth of July and Veterans Day weekends.
But please remember when asking about the discount, if the employee does not understand, do not make a big deal out of it. Ask to speak with the manager, and have your ID with you. And it must be a valid Government issued ID. It seems sometimes the employees get confused as to which policy a person falls under, which is understandable if they never served. So please be patient and courteous when asking about the discount.
These two companies have offered these discounts to the Military community as a courtesy for your service and sacrifice, it is not something they are required to do by any means.
Remember if you are a Veteran, but not Active, Reserve, Retired or disabled Veteran you are only authorized the discount on the above stated Holidays.
If you Are Active, Reserve, Retired, or a Disabled Veteran with a valid ID you can get the discount any day of the week.
We had several emails concerning Home Depot not honoring some Veterans discounts, we reached out to Home Depot for more clarification on the Military discount, here is the response.
In reference to your e-mail, effective March 2010 we began offering,
when asked, a year round 10% discount, up to a $500 maximum
no registration needed, to all active, reserve, retired or disabled
veterans and their family members with a valid military ID.All other
military veterans will qualify for a 10% discount in your area during
Memorial Day, Fourth of July, and Veterans’ Day .
This philosophy is consistent with our long standing price match
guarantee. Please note that The Home Depot will offer a 10% Military
discount up to $500.00 maximum no registration needed.
Eligibility for discount:
1. The discount is only for active, reserve, retired or
disabled veterans and their immediate (mother, father, brother, sister,
child) family members.
2. The discount is only available on in-stock and special
order merchandise and online purchases. To utilize the discount online,
please call the Online Customer Service team at 1-800-430-3376.
3. This discount is not available for Installation Services
or for Deliveries (store and Service Provider).
4. The discount is only available on the day of purchase -
customers cannot get discount on a previous purchase
Customers must have one of the valid IDs listed below for year round discount:
- Active Duty Military ID card with a picture.
- A retired Military ID card with a picture.
- VA Card (Department of Veterans Affairs) – MUST have the
words SERVICE CONNECTED under picture.
- Active Military and Retired Military ID card for
A retired veteran must have qualified and gone through retirement with
the Military. Disabled Veterans should have a Veteran’s Identification
Card (VIC) that is given to them from the Department of Veteran’s
Affairs. The VIC and their Driver’s License should be sufficient
identification to get the everyday Military Discount.
The Home Depot is dedicated to supporting and honoring our men and women
in uniform through our business practices, recruitment efforts and
corporate contributions. We offer this discount to thank them for their
outstanding service to this nation and to help make their homes more
comfortable and safe.
The Home Depot appreciates your business and would like you to continue
to rely on us for your home improvement needs.
I hope this clears up some of the confusion about the discounts.